Privacy Policy
At Wall Art Collective & Co. we are committed to protecting your privacy and complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What Personal Information We Collect
We may collect the following personal information:
- Your name
- Email address
- Phone number
- Shipping and billing addresses
- Payment details (processed securely via third-party payment gateways)
- Order history
- IP address and browser/device information
We only collect information that is necessary for us to provide our products and services or to comply with legal obligations.
How We Collect Your Information
We collect your personal information directly from you when you:
- Place an order
- Create an account
- Sign up to our newsletter or marketing communications
- Contact us with a query or feedback
- Browse our website (via cookies and analytics tools)
How We Use Your Information
We use your personal information to:
- Fulfil and deliver your orders
- Communicate with you about your order or our services
- Send promotional emails (if you’ve opted in)
- Improve our website, products, and customer experience
- Prevent fraud and ensure website security
Disclosure of Your Information
We do not sell or rent your personal information. We may share your details with third-party service providers (e.g. payment processors, couriers, website hosting) only to the extent required to deliver our services.
All third parties we work with are required to protect your information in accordance with the Privacy Act.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes using secure servers, SSL encryption, and limiting access to authorised personnel only.
Accessing or Updating Your Information
You have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or outdated information
- Withdraw your consent to marketing at any time
To do so, please contact us.
Cookies and Analytics
Our website uses cookies to enhance your browsing experience and collect non-identifiable information through tools like Google Analytics. You can choose to disable cookies via your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
For any questions or concerns about your privacy or this policy, please contact us at:
Wall Art Collective
support@wallartcollective.com.au